ShopIQ
The sales associate every customer can access.
Customers abandon purchases because websites expect them to know exactly what they're looking for.
Why search and filters fail
Search bars and filters put the work on the shopper, and lose the ones who don't know the exact term, model, or category.
Shoppers don't know the words
Search only works if you already know what to type.
Filters overwhelm
Endless dropdowns bury the right product.
No one to ask
Online, there's no associate to guide the decision.
Shoppers give up
Without guidance, they abandon the cart and leave.
Natural conversation shopping
ShopIQ lets customers shop the way they'd talk to a great associate, in plain language.
- Describe what they need in their own words
- Ask follow-up questions and get real guidance
- Available 24/7 for every visitor, from the moment they land
Understands intent
Turns vague requests into the right products.
Guides the decision
Narrows options through conversation, not filters.
Surfaces the catalog
Finds items shoppers would never think to search for.
Explains the fit
Says why a product matches what they need.
Personalized recommendations
Recommendations grounded in your catalog and each shopper's conversation.
- Tailored to what the customer actually said
- Grounded in your real product data
- Suggests complements and alternatives
- Improves as the conversation continues
Example workflow
A customer finds the right product through conversation.
Customer
I need a gift for my dad who loves hiking but already has all the gear.
ShopIQ
Here are a few things he probably doesn't have yet, want me to narrow by budget?
Suggested products
- Compact trail coffee kit
- Merino hiking socks
- National Parks annual pass
Ecommerce integration
- Connects to your product catalog and inventory
- Embeds on your website with a snippet
- Works alongside your existing store and checkout
- Available 24/7 for every visitor
Business outcomes
- Higher conversion and fewer abandoned carts
- Larger baskets through relevant suggestions
- Guided help for every visitor, 24/7
- Product discovery beyond search and filters
Why VaultIQ
- Grounded in your real product catalog, no invented products.
- Every answer is source-backed and on-brand.
- Deploys and scales within your existing store and controls.
